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What can we do to improve your Omatic experience?

Product Feedback Policy

Here at Omatic, we take product feedback and input very seriously. Here’s how our Product Team collects and acts on your feedback.

We believe that making great products comes from listening to our customers, team members and prospects. We use your feedback to discover new ideas, understand your pain points and identify the most impactful ways to improve so that you can get more value from our product.

How to give us your product feedback

The Omatic Cloud Ideas forum is where we collect your feedback. On our Ideas forum, you can upvote great ideas from other users and you can also contribute your own ideas.

You can get started here .

What happens to your product feedback?

Every month our Product Teams hold a product feedback meeting. They discuss the highest priorities for our customers, team members and prospects and look at how the requests align with our own product and company strategy.

As the team reviews the feedback, they will update the status of the Idea so that you know the outcome. Sometimes we may ask clarifying questions, or we may request additional feedback through our discovery process.

If we decide to build a feature or make an improvement, the status of the Idea will change to “Planned”. Once we start building the feature, the status of the Idea will change to “Started” and then when it is deployed it will change to “Completed”.

Interested in learning more about Product Discovery?